Jul 18, 2018  
2017-2018 Undergraduate and Graduate Catalog 
    
2017-2018 Undergraduate and Graduate Catalog
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CCM 346  Conflict Management

Since conflict is inevitable in life, and even necessary for positive change, the intelligent action is to manage the conflict. A constructive approach is developed by learning to diagnose conflict, clarify values and select appropriate interventions. Students explore practical applications of assertiveness, responsive listening and other conflict communication techniques. MU Core category: Community & Global Engagement. 4 crs.



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