CCM 348  The Mediation Process

Mediation is a specific third-party intervention that is widely recognized as an effective conflict management strategy. The mediation process is an extension of negotiation, offering a valuable approach to resolving differences when negotiations fail to reach a settlement. This course explores basic skills to enhance one's experience of the mediation process. 4 crs.

This course information is from the 2017-2018 Undergraduate and Graduate Catalog. View this catalog.